MCS Group are proud to represent their client, a large organisation who make a huge difference in our local society throughout NI to bring to market a Service Delivery Manager role. This role offers candidates the opportunity to work with a company with a strong social purpose who puts back into the community.
The company are a very well known name throughout NI in their field and are currently going through an exciting period, moving to amazing new facilities in Belfast, the successful candidate will also play a key role in facilitating this relocation. Our client is in a very healthy financial situation and therefore can offer candidates a sense of security in a new role.
Service Delivery Management - This role involves a large element of people management, acting as the line manager for our clients ICT Support Officers, you will be responsible for the day to day management of the IT Service Desk, supervising and monitoring of critical applications, ensuring SLAS are being met at an operational level, Provide support to the training and development of ICT Support Officers.
Infrastructure Support - This role also involves a large element of infrastructure support and offers the opportunity to get involved in a number of exciting projects moving forward e.g. our client is in the process moving into brand new facilities and this candidate will lead the relocation and set up of infrastructure.
This role will appeal to someone who enjoys dealing with and managing people with a strong level of technical knowledge that also wants to lead and get exposure on some excting business critical projects.
- 3+ years minimum experience leading an IT Support Function.
- Experience with Windows Server 2012/2012R2, 2016, 2019.
- Experience working with ITSM Frameworks.
- Experience managing 3rd party vendors and understanding what the business requirements are.
- Strong people management and communication skills.
- Adaptable and experience working in a fast paced and ever changing environment.
Full details, including salary and the full excellent benefits package will be provided upon application.
To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Timothy McNeill, Specialist Consultant at MCS Group
Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs
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