Our client is an award winning, company based in Newry, Co Down. With continued growth and ambitious plans for the future they now seek Customer Service Administrators to join their growing team. This position will have a standard probationary period and will be made permanent on satisfactoy completion.
Customer Service Administrator (reporting to Head of Customer Service)
The Role in brief - Customer Service Administrator
•Provide a high level of Customer service when answering customer queries via telephone and email
•Dealing with and processing new customer orders
•Communicating with customers
•Liaising with other departments
•Updating and maintain databases
The ideal candidate - Customer Service Administrator
•Proven customer service experience dealing with calls and queries within a busy office environment.
•Excellent telephone manner and communication skills both verbal and written
•Strong customer focus and attention to detail.
•Ability to work on own initiate and part of a team
•Excellent IT skills
•Flexibility with working long hours in the busy season between 7am-6pm on occasion Saturdays if required.
This is an excellent opportunity with fantastic salary (reviewed regularly), pension contribution, uniform, increased annual leave with length of service, free parking and opportunities for professional development and increased responsibility.
The company reserve the right to enhance the desirable criteria.
To find out more you can:
Submit a comprehensive CV which clearly demonstrates how you meet the above criteria together with your remuneration expectations through the link here. You can also call Conor MacNamara on 07968 160122in strict confidence. O’Kane Resourcing are acting as an employment agency on behalf of the employer