Honeycomb is delighted to be recruiting for Full Time & Part Time Perm Customer Advisors - Contact Centre- Belfast for a utilities business.
The client has a fantastic reputation for both customer service and the continued and impressive growth of the business over recent years. The business is now seeking excellent customer focused advisors. You will support the business in retaining and expanding existing customer base within the sales and retention area of the business.
The role involves liaising with customers and building strong customer relations whilst ensuring the best outcome for both the customer and the growth of the business. The role is responsible for upholding the company's exceptional reputation and being a brand ambassador. You will utilise Microsoft Office Packages and CRM to fulfil this role.
- Full time working hours will fall between the hours of 8.30am and 7pm - Mon-Thur with an early 4.30pm finish on a Fri. Contract = 37 hrs per week
- Part Time working hours are flexible upon application
- These roles are office based
The right person for this role will be a customer service experienced candidate who brings a can do attitude in terms of supporting the customer which various queries . You will have previously gained customer service and administration experience where you have had customer interaction via phone to support a busy working environment.
It is desirable if you bring experience from previously working in a contact centre and hold a high degree of data input.
Salary & benefits package to be discussed upon interview with Honeycomb
Please apply online or contact Clare Kearney in absolute confidence on 028 96 207 050 for more information. Please note that candidates who do not meet the criteria may not be contacted. Our client has a robust shortlisting procedure and we cannot veer outside their guidelines. All applications are managed confidentially.
If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.
Honeycomb is committed to providing equality of opportunity to all.
** Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. **
Even if this position is not right for you, we may have others that are. Please visit Honeycomb to view a wide selection of our current jobs www.honeycomb.jobs
Honeycomb - Supporting Excellence
Experience: 0 yrs