Honeycomb are delighted to be working with our client, a market leading Facilities Management Business, to recruit for a Permanent Helpdesk Administrator - Salary £22k within their security maintenance department. The business have a great reputation and are renowned for supporting a real people culture with a family feel approach. The client is now seeking an excellent Service Desk Administrator to support the business in retaining and expanding existing customer base with an exceptional service standard.
This is a permanent role with based in greater Belfast with a salary up to £22k (dependant on experience).
- 1 years previous experience within a busy help desk office environment
- Strong I.T proficiency including Microsoft excel and outlook
- 5 x GCSE to include both English and Maths
- Previous experience in using internal systems to support logging, tracking and managing planned and preventative maintenance
- Previous experience in a facilities industry
The role of Service desk administrator involves liaising with customers and building strong customer relations whilst ensuring the best outcome for both the customer and business. You will work closely with the internal engineering team to ensure all tasks are met within service level agreements. The role is responsible for upholding the company's exceptional reputation and being a brand ambassador.
The right person for this role will be professional, demonstrate strong communication skills and have great time management.
If this sounds like you, then we want to hear from you.
To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Clare Kearney, Recruitment Specialist at Honeycomb on 028 96207050.
If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.
Honeycomb is permitted to providing equality of opportunity to all.
** Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. **
Experience: 0 yrs