Vacancy Reference - 16355
Kennedy Recruitment are working in connection with their Public Sector client to recruit a temporary Band 3 ICT Support Officer to be based in Newry. This is a full time role and it's expected to last until 31st of July 2019. The following duties will be required -
*Provide technical support hardware/software to all departments, staff and students throughout all the College Campuses and out centres.
*Work as part of a team of IT support staff in the operation of the College's IT Systems.
*Connect computer systems to the College's Network, in line with the Local Area Network security features.
*Maintenance and administrative duties including;
*Setting up computer systems with regard to hardware and software.
*Storage of master copies of software; backing up master copies where appropriate; keeping master copies of all relevant literature regarding software.
*Maintenance of hardware and cables.
*Identifying possible causes of breakdown of systems and/or hardware.
*Cleaning of computer peripherals.
*Monitoring/updating records and systems management tools with regards to assets movements and reporting all occurrences to the Estates office.
*Ensuring that all IT areas are fully functional, tidy and are organised and maintained in a safe working condition.
*Issuing of consumables ensuring that stock control procedures are followed.
*Requisitioning, checking deliveries and invoicing of consumables, equipment, tools and materials and stock control.
*Provide technical support at times of examinations and enrolments.
*Organise and maintain an inventory of equipment.
*Assist the Network Administrator and Senior IT Support Officer with day to day operational duties.
*Installation of equipment/specialised software for disability needs.
*Respond to calls via the College's Helpdesk, regarding IT equipment, demonstrations, upgrading of hardware, mobile laptops, switches, printers, photocopiers, telephones, audio visual equipment etc.
*Monitor maintenance / warranty contracts.
*Deal with outside organisations responsible for the maintenance of College computer systems and liaising with their engineers.
*Assist lecturing staff in the design, development and evaluation of learning and teaching aids and materials.
*Assist in the implementation of the College's Information Communication Technology strategy as it applies to all curricular areas by assisting lecturing staff in the installation of computer software and hardware.
*Supervise IT open access areas when required.
*Assist with the auditing of Health and Safety as it applies to the use of workshops and laboratories and associated equipment and apparatus.
*Assist in the induction / training of new ICT staff and work-placement students.
*Attend team meetings when necessary.
*Participate in staff development and training events when required in accordance with the College's Staff Development Policy and Procedures
It is essential that interested candidates meet the following criteria -
* Essential Qualifications
*A minimum of a level 4 (or higher) qualification in ICT or in an ICT related area.
* A pass grade at GCSE Level in English or Essential Skills Level 2 in Literacy or an equivalent qualification.
*A pass grade at GCSE Level in Mathematics or Essential Skills Level 2 in Numeracy or NICATS Access Maths Modules or an equivalent qualification.
*A minimum of one years' relevant experience (within the last four years) in providing hands-on IT support in a Client Server environment within a business or educational setting.
*Experience with Windows 10 administration within a Windows client server network.
*Other Essential Criteria
*A full current driving licence which enables you to drive in Northern Ireland, and access to a car for official business purposes. (Please refer to the General section in the application pack for further information).
Candidates will be required to obtain an Enhanced Access NI check at a cost of £33
Please note that a criminal record will not necessarily be a bar to obtaining a position. This will depend on the nature of the position and circumstances of the offences.
For this role, Kennedy Recruitment is acting in the capacity of an employment business.
Kennedy Recruitment is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Kennedy Recruitment adheres to all current employment legislation.
Please note only those candidates shortlisted may be contacted.