Vacancy Reference - 16361
Kennedy Recruitment are working in connection with their Public Sector client to recruit a temporary Band 2 Receptionist with Clerical Duties to be based in Ballymena. This role is part time role 20 hours a week on a rota basis with the shift being sometime between 8.30am and 6pm, and it's expected to last initially for a period of 3 months but extension will be likely. The following duties will be required -
*Operate word processing and Trust computer systems as required.
*Deal with general correspondence and enquiries in a professional and courteous manner.
*Take telephone messages and make diary appointments as required
*Manage the reception function at the front of the Centre directing patients
*Dealing with queries and being available to answer queries from members of the public
*Assist patients with the electronic check-in process and direct patients to the relevant areas.
*Maintain the electronic check-in system in terms of replacing and ordering ticket roll, reporting faults and recording messages on kiosks as required.
*Responsible for submitting stock requests via the Electronic Materials Management System.
*Develop and maintain an efficient filing system in accordance with the NHSCT
*Records Management Policy.
*Maintain a Bring forward system and record tracking system for Complaints.
*Communication by phone, written communication etc
*Update electronic system notifying of meeting venues.
*Report faults in the telecommunications equipment and ensure the system is operating effectively at all times.
*Report faults through to the Estates Services Action Desk on behalf of staff within the Centre and keeping track of job numbers.
*Take appropriate action in response to panic buttons, fire alarms etc in line with agreed protocols.
*Liaise with administration/reception staff in respect of arrival of visitors requiring access to secure areas within the Centre.
*Managing the allocation of meetings rooms and ensuring they are ready for use at all times.
*Notifying Domestic Services in relation to ad hoc cleaning requirements, spillages etc.
*Participation of the organisation of keys for the premises
*Agree clerical duties with other Administrative staff as required to ensure cover is provided for the team during periods of e.g. Annual Leave.
*Have responsibility for the provision of ID/Car Parking passes and having an audit system in place to track same.
*Carry out any other appropriate duties which may be assigned from time to time by NHSCT Senior Officers.
It is essential that interested candidates meet the following criteria -
*GCSE English Language (Grade A-C) or equivalent PLUS 1 years clerical/secretarial experience in an office environment
*2 years clerical / secretarial experience in an office environment
In addition to the listed above applicants must possess RSA/OCR Stage II Typ-ing / Word Processing - both parts.
*Equivalent qualifications considered.
*Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post.
*Good communication skills.
*Ability to work as part of a team
*Ability to work on own initiative.
*Ability to meet deadlines.
*Knowledge of Health and Social Services and role of the job.
*Knowledge of the role of a Receptionist
*Knowledge of Microsoft Office suite of computer programmes
*Understanding of patient confidentiality and rights
Candidates will be required to obtain an Basic Access NI check at a cost of £26
Please note that a criminal record will not necessarily be a bar to obtaining a position. This will depend on the nature of the position and circumstances of the offences.
For this role, Kennedy Recruitment is acting in the capacity of an employment business.
Kennedy Recruitment is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Kennedy Recruitment adheres to all current employment legislation.
Please note only those candidates shortlisted may be contacted.