Do you want to work in a leading edge technology environment?
Do you believe the future of IT is in the Cloud?
Do you enjoy helping people to be more secure and productive in their use of technology?
Do you get a buzz from approaching business issues in an ethical and innovative way?
Do you prefer to avoid the hassle of driving into Belfast and enjoy free on-site parking?
Do you want to find out what happens at Nitec Solutions on a Friday during our Friday treats?
If the answer is yes to the above questions then please read on because we want to talk to you.
Nitec Solutions Ltd is one of Northern Ireland’s leading Information Technology companies and were finalists again this year in both Microsoft Ireland’s Modern Workplace and Security Partner of the Year categories. Our reputation for innovation and customer service, combined with a passion for always doing the right thing for our customers, demands a particular kind of staff member with a commitment to customer service, technical excellence and personal achievement.
In return we believe you will find Nitec not only a superb place to develop technically and professionally, but a relaxed and friendly place practically committed to our staffs’ well-being as well as promoting a positive, responsible impact on our community and society as a whole.
As part of our ongoing organisational development we are now looking for the following.
Senior Service Desk Engineer
Working as a member of Nitec’s Service Desk Team , the candidate will provide 2nd and 3rd line technical support across a wide range of local, wide area and cloud network technologies.
The role is divided between service desk and on-site responsibilities and requires the ability to support both end users and colleagues in the pursuit of cost effective and robust resolutions.
We are therefore interested in hearing from people who ideally possess all of the following:
- The ability to demonstrate a sound technical approach to problem solving
- At least three years’ experience in a technical support role
- Experience in local, wide area and cloud networks including line of business applications. A working knowledge of Microsoft Office 365 and Azure would be an advantage.
- Relevant IT education and vendor certifications
- Confidence, clarity and warmth in dealing with customers
- A team player with a high level of dedication
- Excellent communication skills
- A clean driver’s license and access to a car for daily business use
To apply for this role with your CV CLICK THE APPLY BUTTON.
Salary commensurate with experience. Benefits include company pension, private health scheme, 23 days annual leave plus 10 statutory holidays, laptop, smartnumber, home broadband and travelling expenses. Oh, and free tea, coffee, fruit and that all important Friday treat!