Honeycomb is delighted to be working our client, a leading Security and Facilities Management Company, to recruit a Helpdesk Administrator based in their Head Office. The client is regarded as a trailblazer within the industry, going from strength to strength in previous years.
The role of Helpdesk Administrator consists of scheduling the team of engineers to carry out reactive maintenance works on customer sites. You will be the first point of contact within the company, dealing with customer enquiries in an efficient and positive manner. Working within the Helpdesk unit you will also be on hand to offer support to your fellow team members. As you will be responsible for raising purchase orders along with general administrative duties, an eye for detail is crucial. You will also be liaising with subcontractors and suppliers, ensuring everything is in place for maintenance works.
The right person for this role will be someone coming from a Helpdesk background, with efficient organisational skills and the ability to priorities your workload. Outstanding customer service skills and the ability to build new and lasting relationships is essential. The right person will also be knowledgeable in all Microsoft and Excel Packages. As you will be working on site within a close-knit team, it is therefore critical you are very much a team player, displaying reliability, integrity and honesty at all times.
The package is competitive, based in their state of the art facility and the wider opportunity is to work within a truly outstanding company, with a fantastic cultural who are employee focused.
Please apply online today by submitting your CV or contact Erin on 02896 207 050 for more information. All applications are managed with strict confidentiality.
Experience: 0 yrs