Honeycomb is pleased to be working with our client, a successful FMCG business, to recruit a permanent Customer Care Team Leader for their award-winning operation. The business supplies products to some of the biggest names in the food sector and prides itself on having a market-leading reputation. Due to internal promotion, the position of Customer Care Team Leader is now available for an exceptional candidate to come on board to start their journey within this excellent company.
The role of Customer Care Team Leader involves managing a small team of customer service administrators within a busy logistics-centric environment. You will be responsible for ensuring staff are performing at the expected levels and lead by example by being well versed in the internal processes of the business. You will ensure customers are satisfied and all supporting administration is completed to a high standard. This is the perfect role for someone coming with team lead experience within logistics, supply chain or potentially a contact centre environment if from a B2B setting.
The right person for this role will come from the above background whilst possessing a-level qualifications or equivalents in line with the person spec. The successful candidate will have a positive attitude and be someone who is at ease leading a team. ERP/MRP experience will also be desirable for this role.
The package for this role is a competitive salary with attractive working hours with no weekend working. There is on-site parking and a host of other benefits which can be discussed upon interview.
Please apply today or contact Erin Butler for additional information. Please note that due to receiving a very high level of interest in our roles at present that it isn't possible for us to delivery individual feedback if you do not meet the criteria as set out above. For alternative and possibly more suitable roles please don't hesitate to check out our website.
Experience: 0 yrs