Technical Support Manager - global remit
Technical Support Manager - Rare and exciting managerial yet still hands-on opportunity with one of Belfast’s most admired and established technology firms– specialising in Nextgen Cyber Security products.
The Role – Technical Support Manager
You will take responsibility for an experienced team of support professionals based both locally and remotely – who support the EMEA region for the firm – including onboarding and ongoing technical support for internal users. You will also be able to remain hands-on when required – and knowledge in setting-up and ongoing maintenance / upgrades of Windows/Macs, hardware and equipment is required.
What does the company do?
This US firm employs over 2000 staff globally and has been at the forefront of Cyber Security innovation on the global stage – boasting an enviable list of clients, across the globe. They view Belfast as one of their key engineering sites – the Belfast City Centre based Engineering Centre has grown to become one of the coolest and most-respected teams in Belfast- with around 150 highly talented technical professionals - and growing.
Why should I be interested in this Technical Support Manager role?
- Multi-national company in growth mode with high calibre teams and strong collaborative culture
- Highly competitive basic salary
- Outstanding benefits package including free Parking
- City-Centre location
What do I need to secure this Technical Support Manager job?
- Extensive Technical Support experience – ideally supporting fast-paced internal teams – in the onboarding and maintenance of Windows/Macs, desktop applications (Microsoft Office, Virus software, VPN, imaging applications etc.), server hardware, software installation and maintenance (e.g. Networking, routers, switches, SAN/NAS storage)
- Strong team management skills – ideally including the management of remote team members
For a confidential chat about this exciting Technical Support Manager role (or any other) please give Claire Nixon a call on 02895 211121 – or simply apply via the link below.
Experience: 0 yrs