MCS Group is proud to be partnering with one of NI's top Managed Service Providers as they look for an IT Support Engineer to join their growing Belfast based team.
The company in question have won multiple awards for their services and for being a fantastic employer. With an extensive client portfolio that would make their rivals envious, this is your opportunity to work on a prestigious contract with an employer known for looking after staff and investing in their future.
- Provide support remotely and working with users to resolve problems and answer questions on a variety of technologies.
- Dealing with a high volume of calls, finding resolutions and escalating when necessary.
- Working within SLAs agreed to ensure that work is being carried out efficiently.
- Providing the highest quality customer service
- Previous experience in a support role
- Strong problem solving skills
- Looking to technically advance
- Highly motivated with great communication skills
What you can Expect
- A fun working environment
- Company pension
- Free Parking
To speak in absolute confidence about this opportunity please contact Thomas McGuigan, Specialist IT Consultant at MCS Group on 028 9023 5456 or send an up to date CV via the link provided.
If this position is not right for you, we may have others that are. Please visit www.mcsgroup.jobs to view a wide selection of our current jobs or call us on 028 9023 5456.
Experience: 0 yrs