Honeycomb is delighted to be working alongside a UK wide domestic utilities provider in the recruitment of a full-time on-going temporary Customer Advisor. This opportunity is located in Belfast and has possibility of extension to permanent.
Situated just outside this company has a free shuttle bus from the city centre that takes 10 minutes to get to their site. Excellent bonus incentives.
Responsible for sending out disruption letters to properties affected by our construction activity.
Assist in primary contact for inbound telephone calls in respect of gas emergencies, connection sales opportunities, job updates and other business related enquiries. Recording customer and job details on company systems and initiating appropriate responses, in line with defined business processes to deliver excellent customer service, paying particular attention to safety, sales and service requirements and standards.
This excellent home utilities provider is well known for their staff development. They have leading statistics in relation to talent development and so this opportunity is ideal for an enthusiastic individual seeking for progressive opportunities.
- Minimum of 5 GCSE's Grade C or Above
- Appropriate and relevant administration experience within a customer services advisor.
- An enthusiastic and articulate communicator!
- Excellent working knowledge of Microsoft Office Products; particularly Microsoft Excel & Word.
- Excellent Organisation
To speak in complete confidence about this role please contact specialist consultant: Claire Connolly by calling us @ Honeycomb on 028 90 918 590 or follow the link below to attach your CV.
Experience: 0 yrs