Housing Advisors required on an ongoing temporary contract basis by the NI Housing Executive
Your new company
The services of Hays have been retained by our client, the Northern Ireland Housing Executive, to recruit X5 Housing Advisors on an ongoing temporary contract basis.
Working within the Housing Solutions department, you will assess a customer's circumstances and needs, working with relevant internal departments and agencies to provide good quality housing solutions and support shaped around customer need.
Your new role
Your main duties will comprise the integrated areas of housing advice, assistance, tenancy sustainment, homeless prevention, homeless assistance and case management. This is summarised under the following headings:
Understand me and what I need;
Understand my application situation;
Address my immediate needs;
Active case management to find Housing Solutions;
Understand if I need to leave at all;
Advice & signposting
A full job spec which provides further detail on the duties within each heading is available upon request.
What you'll need to succeed
To be considered for this position you must have:
A degree (or equivalent qualification) with a minimum of 1 years relevant experience, OR;
A B-Tech Higher (or equivalent qualification) with a minimum of 2 years relevant experience, OR;
Exceptionally, candidates not having the above level of qualification but who have 3 years relevant experience will also be considered.
For the purposes of short listing, you must demonstrate your relevant experience, in the areas below:
Interpreting relevant policy and statutory requirements to make appropriate decisions to meet the needs of customers;
Working as an effective team member to support the achievement of shared outcomes;
Effectively gathering information to gain insight into customer needs and identifying practical solutions;
Working with both internal and external stakeholders to find effective housing solutions.
What you'll get in return
What you'll get in return This position offers an immediate start with the opportunity to work with the largest social landlord in NI in a role that will make a real difference for people's lives.
You will be paid via Hays on a weekly basis for all hours worked.
What you need to do now
Please contact Andrew McLarnon to discuss these positions in confidence, alternatively please apply using the link below to register your interest.
Please note, the closing date for CV to be submitted is 4pm on Wednesday 18th November 2020.
Experience: 0 yrs